Frequently asked questions

Ordering Guide:
Click "Add to Cart," then proceed to checkout to finalize your order.

Security Assurance:
We guarantee 100% secure transactions with our advanced payment technology.

Shipping Duration:
Expect processing within 1-3 business days, followed by a shipping email.

Track Your Package:
A tracking number is provided upon order completion.

Calculating Shipping:
Costs vary by destination. Enter your address at checkout for accurate fees.

Multi-Item Orders:
Items typically ship in individual packages.

Return Guidelines:
How to Return:
Free returns within 30 days (refund) or 180 days (credit), even if worn/washed.
Refunds process in 10 business days (subject to delays).

Handling Free Gifts:
Return gifts if promotion terms aren’t met. Otherwise, pay for them or deduct the cost.

Editing Orders:
No changes/cancellations after submission. Returns refund the product cost only.

Need Clarification?
Check our FAQs for comprehensive answers.
Contact Support:
Email: pretinslimgot1978@onet.pl